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    user support technician - Vancouver, Canada - Securicom Solutions

    Securicom Solutions
    Securicom Solutions Vancouver, Canada

    2 hours ago

    Default job background
    Description
    • Education: Secondary (high) school graduation certificate
    • Experience: 3 years to less than 5 years
    • Tasks

    • Respond to users experiencing difficulties with computer
    • Consult user guides, technical manuals and other documents to research and implement solutions
    • Provide advice and training to users in response to identified difficulties
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
    • Supervise other technical support workers in this group
    • Work Term: Permanent
    • Work Language: English
    • Hours: 30 to 40 hours per week


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