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    Associate Manager, Payroll - Toronto, ON, Canada - L'Occitane En Provence

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    Description
    JOB SUMMARY:
    This position is integral within the North American Payroll team to aid in our full cycle payroll process. This role will be responsible for the collection, organization, & maintenance of company hires, beginning with initiating and completing the new hire onboarding workflow. They will be a main line of contact with retail stores & corporate employees, managing day-to-day payroll inquiries and functions, including processing promotions, terminations, and other personnel changes. This role will also assist the NA Payroll Manager with bi-weekly pre & post payroll preparations, processing of NA payroll f or various internal and external vendors, auditing, invoice payments, year-end reporting, year-end tasks, and special projects. JOB RESPONSIBILITIES:
    • Manage workflow & processing of bi-weekly Payroll
    • New hire Onboarding
      • Communication with retail stores pertaining to employee onboarding – pulling from email and follow up on outstanding issues
      • Launch onboarding, follow up & finalize process in ADP, US & CAD
      • Creating and maintaining digital employee file folders
    • New hire data entry into HRIS & Payroll system
      • Maintaining accurate data integrity
      • Actioning & organizing employee promotions, transfers, & general updates
    • Process employment status changes for North American population
    • Process terminations in system - Issuing ROE's where necessary (Canada) & calculating final pay
    • Aiding in various payroll reconciling & preview processes, including ADP data audits, to ensure payroll is processed accurately and timely
    • Focus on SOPs & process - creating new & elevating current Payroll/HR processes
    • Collaboration with HR team members & cross-departmental stakeholders
    • Provide excellent customer service experience daily to all levels of internal & external customers
    • Maintain, update & format Excel Payroll Reports on a daily, weekly, bi-weekly bases.
    • All other duties or projects as assigned
    KEY PERFORMANCE INDICATORS:
    • Excellent customer service to all internal and external customers
    • Accurate data integrity and processing of employee changes
    • Timely & accurate processing of Employee paperwork
    • Successfully onboarding new hires within days of hire
    REQUIREMENTS:
    EDUCATION:
    Advanced Diploma or Bachelor's degree in Business Administration, Human Resources, Finance or Accounting. EXPERIENCE:
    • 2-3 Years of Payroll experience with progressive mindset
    • Experience in the retail industry and office environment preferred
    • Exposure to US & CAD Payroll is strongly recommended but not required
    SKILLS:
    • ADP Workforce Now experience in both US & Canadian systems
    • Strong verbal and written communication skills with ability to comfortably communicate with individuals at all levels of the organization.
    • Highly organized with strong attention to detail & ability to multitask
    • Must be able to handle confidential & sensitive information professionally and discreetly.
    • Strong time management, analytical & problem-solving skills
    • A commitment to providing outstanding customer service
    • Program experience required: MS Excel, Word, Outlook
    • Ability to meet deadlines, prioritize tasks & maintain high integrity & business ethics
    • Positive, professional, and energetic demeanor
    • Must be an ambassador of the L'Occitane brand
    PHYSICAL & TRAVEL REQUIREMENTS:
    • Must be available from Monday to Friday, some weekend work may be applicable during busy seasons
    • Must be able to sit and use a computer for prolonged periods of time
    • Ability to work a flexible schedule to meet the needs of the business
    • Travel may be required (by car or train)

    All Applicants:

    United States Applicants Only:

    #J-18808-Ljbffr

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