Client Representative Assistant - Ottawa, Canada - Ontario Ministry of the Attorney General

Ontario Ministry of the Attorney General Ottawa, Canada

4 weeks ago

TEMPORARY

Description

The Office of the Public Guardian and Trustee is seeking a customer focused individual to provide administrative support in managing the financial affairs of vulnerable clients.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code.

Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?

You will:

respond to inquiries from clients, care-givers, health-care professionals, legal professionals, financial institutions, creditors and relatives of clients
create/review/update/adjust/edit and initiate online recurring entries to ensure payments and allowances from various government benefit programs
determine priorities, resolve concerns and coordinate resolutions
provide financial analysis by reconciling invoices and correcting discrepancies
perform administrative functions such as distributing incoming/outgoing mail, assisting with reception duties and maintaining office equipment

How do I qualify?

Mandatory:

you are proficient in English as well as in oral and written French at the advanced level

Technical Knowledge:

you can interpret and apply legislation, regulations and policies (i.e. Canada Pension Plan, Quebec Pension Plan, Old Age Security, Health Insurance and Unemployment insurance) as it relates to role of the Office of the Public Guardian and Trustee
you demonstrate arithmetic skills to review financial situations of clients, prepare cash disbursements for expenses, reconcile invoices and place cash reserves on accounts
you are proficient with computers and software applications such as word processing, spreadsheet, electronic mail, internet and operating database systems

Problem Solving and Organizational Skills:

you are able to work effectively with a diverse vulnerable client group, and apply processes and procedures
your problem solving skills allow you to determine appropriate administrative procedures and processes when preparing documents and responding to inquiries
you demonstrate initiative to work independently and as part of a team
your organizational and analytical skills enable you to multi-task in high demand work environment while meeting strict deadlines

Communication Skills:

you have proven oral and written communication and interpersonal skills to respond tactfully and diplomatically to inquiries, and correspond with clients, team members, care-givers, health care and legal professionals, financial institutions, creditors and relatives

Customer Representative Assistant

2 days ago

VIZETA TECHNOLOGIES INC. Ottawa, Canada

Job Responsibilities: · Respond promptly to customer inquiries, addressing concerns, and providing accurate information about our products and services. · Assist customers in troubleshooting technical issues and resolving problems effectively. · Collaborate closely with the custo ...
Client Representative Assistant

3 days ago

Ministry of the Attorney General Ottawa, Canada

The Office of the Public Guardian and Trustee is seeking a customer focused individual to provide administrative support in managing the financial affairs of vulnerable clients. · **OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism**: We are committed to buil ...
Client Care Representative/veterinary Assistant

1 week ago

Bank Street Animal Hospital Ottawa, Canada

Customer Support Representative · **An average day**: · - Managing a busy reception area and offering pleasant, welcoming service to all clients. · - Booking appointments and keeping track of the daily schedule. · - Complete worklist tasks daily, assisting veterinarians with task ...
Representative Assistant Manager

3 days ago

Georgian Water and Air East Nepean, Canada

**Overview** · We are seeking a highly motivated and customer-focused individual to join our team and assist the manager in daily duties. In this role, you will be responsible for providing exceptional service to our customers and reps and ensuring their needs are met. If you hav ...
Sales Assistant

32 minutes ago

Taggart Group of Companies Ottawa, Canada Part time

Job Title: Sales Assistant (Part-time) · Reports to: Sales Representative · Company: Tamarack Homes · Location: Stittsville · Date: June , · The EdenWylde/Westwood is seeking a Part-Time Sales Assistant at the Sales Centre, working - hours per week during opening hours: · Mon, ...
Sales Representative

2 days ago

Trexity Ottawa, Canada

Company Overview · Trexity is a same-day on-demand local delivery technology platform for online and bricks & mortar businesses. Our platform enables businesses of all sizes to deliver physical products in near real-time to their customers by harnessing the collective of our dri ...
Samsung Digital Appliances

10 hours ago

Premium Retail Services Ottawa, Canada Full time

Samsung Digital Appliances - Bilingual Field Marketing Representative - Ottawa · General Information · Company: PRE-CA · Location: Ottawa, Ontario, K1V 7Z8 · Ref #: M56886 · Function: Corporate · Employment Duration: Full-time · Benefits: · Premium offers a competitive salary ...
Bilingual Intake Specialist

20 hours ago

Randstad Canada Ottawa, Canada Temporary

Looking for a new job that can help you enhance your customer service skills and learn new ones simultaneously? Do you love interacting with different people and assisting them? We seek skilled and enthusiastic customer service representatives who can work from home and provide o ...
Occupational Health

2 weeks ago

Air Line Pilots Association Ottawa, Canada

External Description · Occupational Health & Safety Specialist · The Air Line Pilots Association, International (ALPA) , the largest airline pilot union and the largest non-governmental aviation safety organization in the world, seeks an Occupational Health and Safety Special ...
Trade Representative

3 weeks ago

Scotiabank Ottawa, Canada

Requisition ID: 197992 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · MD Financial Management, a division of Scotia Wealth Management, has an exciting opportunity for a talented, enthusiastic, and client-focused Trade Re ...
Employment Lawyer

2 weeks ago

TAG HR Ottawa, Canada

Are you an Employment Lawyer who has experience counselling clients on workplace issues? Our private sector client, a recognized law firm in Ottawa, is seeking an Employment Lawyer to join their team on a permanent, on-site basis. Connect with us today to discuss this opportunity ...
LG Field Sales Representative

4 weeks ago

Match Retail Ottawa, Canada

Overview · Match Retail is seeking a passionate Bilingual Field Sales Representative with a broad knowledge of home appliances to promote brand awareness for our global client. As a Field Sales Representative, you will build and manage client relationships at the corporate, deal ...
Business Development Specialist

3 weeks ago

TAG HR Ottawa, Canada

Our private sector client, an innovative company that provides digital marketing solutions, is looking for a Business Development Specialist to join their growing remote team. If you have 5+ years of experience in sales or business development roles, we want to meet you Connect w ...
Accounting Manager

2 days ago

Recruiting in Motion Ottawa, Canada Permanent

Accounting Manager Ottawa ONRef: JOB1955 Our client is a nationally recognized non-profit organization representing one of the largest advocacy groups across Canada. After 60 years of evolving and transitioning their mandate to better represent their members, our client now boast ...
Fire Product Sales

2 weeks ago

Troy Life & Fire Safety Ottawa, Canada

Job Description · Establish contacts with contractors, engineers and suppliers and promote the specification and sale of our products and services. · Provide product and quotation support to sales representatives and customer service. · Assist with quotations and provide support ...
Trade Representative

3 weeks ago

MD Financial Management Ottawa, Canada

Requisition ID: 197992 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · MD Financial Management, a division of Scotia Wealth Management, has an exciting opportunity for a talented, enthusiastic, and client-focused Trade Re ...
Full-time Course Material Representative

3 weeks ago

Algonquin College Ottawa, Canada Full time

Please Note: If you are a current Algonquin College employee, apply to this job via the Workday application. · Department: · Course Material Services (Jennifer Maheral)Position Type: · Full-Time SupportSalary Range: · $27.81-$32.24-HourlyScheduled Weekly Hours: · 36.25Anticipated ...
Sales representative

5 days ago

Les Emballages Carrousel Inc Ottawa, Canada Emploi - Permanent - Full time

Sales representative · Emploi - Permanent Full-time - Sales Representative - corporative accounts · Succursale: Ottawa -Ottawa Ontario K1G6Y4 · As soon as possibleSchedule: No information (Day) · Description: · Emballages Carrousel is a leader in packaging solutions in Quebec si ...
GENERAL ASSISTANT

1 week ago

National Arts Centre Ottawa, Canada Part time

Key Activities · You will be responsible for assisting the kitchen staff in the preparation and service of food. This position reports to the Executive Chef and Sous Chef and takes direction from the Chef de Partie or the designated representative. Your duties will include prepar ...
Proposals Student

1 day ago

PCL Constructors Canada Inc. Ottawa, Canada Full time

Responsibilities · Works with a small team of Proposal Specialists on submission documents that may include: Expressions of Interest (EOI); Requests for Qualifications (RFQ); Requests for Proposal (RFP). · Assists with RFP review process including reviewing RFP requirements, deve ...