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    Solutions Engineer - Toronto, ON, Canada - illumin Holdings Inc.

    illumin Holdings Inc.
    illumin Holdings Inc. Toronto, ON, Canada

    2 weeks ago

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    Description

    illumin is a leading technology company that provides marketers with a one-stop solution for omnichannel digital advertising with best-of-category return on advertising spend.

    Our journey automation technology, illumin, offers planning, buying and real-time intelligence from one platform. With proprietary Artificial Intelligence, illumin brings unique programmatic capabilities to close the gap between advertising planning and execution. illumin is headquartered in Toronto with offices throughout Canada, the U.com and check out our Life @ illumin video here

    The illumin Journey Advertising platform has introduced an entirely new way of buying addressable media over the past three years since launch, and with that a new level of understanding and strategy is needed as it relates to bringing this platform to the market and selling its core value to external agency and brand direct clients.

    We are excited to be building a dedicated support team to assist the broader sales organization with deeper level discussions with prospective self-serve and managed service clients.

    The solutions engineer will be a SME with media and business knowledge and be a resource available to the broader sales teams as needed.

    They will assist in designing and recommending advanced recommendations for potential and existing software customers who have complex needs as it relates to our illumin Journey Advertising platform.

    They will attend virtual and in person client meetings per request and learn to understand the in-depth needs of our customers business goals and operations.¬This role works alongside the commercial and field sales teams to uncover customers business challenges and create a unique and engaging story while subsequently presenting the value and benefits of that story of using illumin as the catalyst.¬This team member will drive end-to-end support for complex deals, including building important customer and account relationships.

    Following that, they will undertake a variety of activities such as making recommendations to sales and customer success (or to customers directly) with the purpose of signing new customer contracts and winning deals.

    They will accomplish this by a combination of creative problem solving within the scope of our current technological capabilities, as well as identifying new functionality and quick wins that our product and engineering teams should possibly pursue.

    Additionally, they will act as an advocate within the technology division for lesser-known product functionality that is in-demand, and which could provide significant sales wins over the short and long term.

    Help to build the foundation of a team at a heavy growth stage AdTech company using your expertise and background at prior roles and companies.

    Engage in presentations of illumin with potential/existing customers, internal sales teams, training internal colleagues.
    Identify potential challenges and blockers to complex deals and driving software based solutions.

    Collaborate with the Marketing team to develop compelling collateral for illumin including: Assess potential clients' platform requirements and help create plans that align with those objectives and strategy, considering factors such as illumin platform features, scalability, integrations, support, and pricing for long term contracts.

    3-5 years in the AdTech, or SaaS industry, in a role related to advanced software support.
    ~ Experience in cross-functional collaboration between Sales, Platform, Marketing and Engineering teams.
    ~ Ability to drive high level strategic business conversations with agency and brand direct clients.
    ~ Required in office presence (approximately 3-5 days per week in Toronto) to collaborate with Sales, Product, and Engineering teams.
    ~ Stay abreast of industry trends, technological advancements, and changes in the Digital Advertising landscape

    Comprehensive health and dental benefits including life and disability insurance
    Time with our executive coach and Chief Empowerment Officer to assist in your growth and professional development
    Corporate rates and perks including fitness membership discounts

    This certification is based on direct feedback from employees, provided as part of an extensive and anonymous survey about the workplace experience.

    Check out our website here.

    illumin is certified as a Great Place to Work after a thorough and independent analysis conducted by @Great Place to Work Canada.

    This certification is based on direct feedback from employees, provided as part of an extensive and anonymous survey about the workplace experience.

    Check out our website here.
    DIVERSITY, INCLUSION & EQUAL EMPLOYMENT OPPORTUNITIES

    All employment decisions at illumin are based on business needs, job requirements and individual qualifications, without regard to race, colour, ancestry, creed (religion), place of origin, ethnic origin, citizenship, sex (including pregnancy, gender identity), sexual orientation, age, marital status, family status, political belief, physical or mental disability, receipt of public assistance, or irrelevant record of the offence.

    illumin provides accommodations for individuals with disabilities. Let us know what we can do to help you be successful during your recruitment experience at illumin. #
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