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    Resource Desk Administrator - Edmonton, Canada - CB Canada

    CB Canada
    Cb Canada background
    Description

    Job Number:

    J

    Job Title:
    Resource Desk Administrator


    Job Type:
    Perm F/T


    City, Province, Country:
    Edmonton, Alberta, Canada


    Job Category:
    Administration / Clerical

    Open Positions:

    1

    Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

    Position Summary


    As a Resources Desk Administrator, you will be an integral part of a collaborative team focused on delivering seamless services and programs to our clients and customers.

    If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here

    What you'll be doing


    • Greet clients, check them in and ensure beverages are offered; Notify clinicians when
    clients arrive


    • Take incoming calls, manage the switch board and ensure daily set up of the office
    • Perform general office duties including: handling the courier, incoming mail and sorting
    faxes


    • Arrange meeting rooms, this includes the setup of refreshments and coordinating the
    invites for visiting staff members and clients


    • Send office memos, including property management information when required
    • Ordering office supplies, testing materials, kitchen supplies and any special requests
    • Coordinate and delegate office space for Clinicians
    • Fix, contact and follow up with any scheduling errors
    • Ensure security of and effective transfer of client files
    • Revise clinician schedules where needed and rebook all returning clients
    • Liaise with building maintenance and suppliers/vendors
    • Assist with special projects assigned by supervisor
    What we're looking for


    • Minimum 2 years of experience in a professional office and customer service environment
    • Proficiency in English, both written and verbal, is required
    • Experience with Microsoft Office (Word, Excel, PowerPoint) and be comfortable using
    other technical platforms


    • Strong organizational and time management skills
    • Exhibit positive service behaviors to both internal and external stakeholders
    • Ability to work well with others
    • Take responsibility for actions and decisions
    • Commitment to professionalism and confidentiality
    • Embraces new ideas and ways to do things
    • Detail oriented individual who works accurately


    As part of our commitment to the health and safety of our patients, staff and community from COVID-19, subject to any accommodation required by applicable human rights legislation, Homewood Health requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.

    Why work with us


    Homewood Health is Canada's largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders.

    Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference

    As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion.

    For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.


    Join us at Homewood HealthTM and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.



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