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    Corporate Billing Coordinator - Toronto, ON, Canada - University Health Network

    University Health Network
    University Health Network Toronto, ON, Canada

    1 week ago

    Default job background
    Description

    The University Health Network, where "above all else the needs of patients come first", encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education.

    The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education.

    With a long tradition of ground breaking firsts and a purpose of "Transforming lives and communities through excellence in care, discovery and learning", the University Health Network (UHN), Canada's largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers.

    UHN is a caring, creative place where amazing people are amazing the world.
    Job Description


    Union:
    Non-Union


    Site:
    Princess Margaret Cancer Centre


    Department:
    UHN Digital


    Reports to:
    Director, Epic Support


    Work Model:
    Hybrid


    Grade:
    H0:07

    Hours: 37.5 per week

    Salary:
    $39.42 to $49.28 per hour (To commensurate with experience and consistent with UHN compensation policy)

    Status:
    Temporary Full-Time, 12 Months

    Closing Date:
    May 7, 2024
    Position Summary
    The Epic Hospital Billing Application Analyst, is an integral member of the Digital Project team.

    This position works closely with other members of the Digital Project team to support day-to-day hospital billing work and projects in the Epic HIS.

    The Epic Application Analyst will participate in configuration/build, system and business analysis, system configuration/build, support activities, and testing.

    This is a second level application implementation position that requires both a technical and business understanding of UHN Digital's supported applications, particularly those affecting billing and charging workflows.

    Duties
    Charge build, testing, and configuration;
    Application testing of new releases, upgrades, fixes and other product changes;
    Periodic assignment to assist members of Digital application teams in support of projects e.g. Epic Optimization Phase demand items, new application implementation or integration;
    Working with other Digital teams to ensure high service levels are maintained;
    Provide customer service in the form of end user meetings (clinical or business); attend and/or facilitate monthly established end user meetings or ad hoc meetings;
    Work closely with other Digital Application support teams to solve simple to complex production and operational problems for the applications supported by UHN Digital;
    Document system problems and resolutions for future reference;
    Participation in organizing and conducting weekly project and team meetings and huddles;
    Work closely with the Project Management Office (PMO) and clinicians to implement the UHN Digital, Technology and Innovation portfolio strategy;
    Other duties may be assigned consistent with the job classification.
    Qualifications
    ~ Undergraduate Degree required in Computer Science, Math, Health Informatics or related field or demonstrated mastery of the relevant material.
    ~ Certification in one or more of the following Epic applications is preferred: Resolute, Claims. Other certifications welcome.
    ~2-3 years industry experience in 2nd level application support required
    ~ Experience with one or more clinical/business applications in a large healthcare organization required
    ~ Excellent Incident and Problem management skills including analytical and problem solving skills
    ~ Able to effectively deal with high priority unscheduled tasks and problems
    ~ Excellent prioritization and organization skills
    ~ Excellent interpersonal, verbal and written communication skills
    ~ Ability to perform standard application testing (unit testing), integrated testing, data analysis and/or system analysis
    ~ Self-motivated team player who is able to work with minimal supervision on simple to moderately complex tasks
    ~ Able to work with multidisciplinary teams in a positive and productive manner
    ~ Working knowledge of HL7 standards and interfaces; or some other recognized industry standard an asset
    ~ Experience with hardware and/or software vendor relations an asset
    ~ Experience working with interfaces an asset

    Additional Information
    Why join UHN?

    In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks.

    It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

    Competitive offer packages
    Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP )
    Close access to Transit and UHN shuttle service
    A flexible work environment
    Opportunities for development and promotions within a large organization
    Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

    Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

    All applications must be submitted before the posting close date.
    UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.
    Please be advised that a Criminal Record Check may be required of the successful candidate.

    Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

    All UHN Employees are required to be fully vaccinated with a COVID-19 vaccine series, approved by Health Canada or the World Health Organization, as a condition of hire.

    Proof of COVID-19 vaccination will be required.

    Should you be the successful candidate, you will be required to comply with UHN's mandatory Vaccination Policy that is in effect.

    UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.
    We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
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